Capita

Capita run an operation in West Yorkshire that provides order fulfilment services for numerous clients such as the BBC, Channel4, UNICEF and Associated Newspapers. Capita had a requirement to allow clients to integrate via the internet with an existing legacy UNIX based system.

The clients were running disparate systems running on multiple platforms, supplied by different vendors and implemented in a variety of differing technologies. Security was a paramount concern for this project alongside a real-time reporting requirement.

Find out more about our work with Capita below.

Arkitec, having previously delivered a successful multi-client business intelligence platform for Capita, were asked to architect, develop, deploy and manage the solution. A highly robust web service based system was developed using Microsoft.NET and SQL Server.

The solution utilised digital certificates for authentication, authorisation and encryption of messages between the various clients and Capita systems. Full integration to the existing legacy system was also implemented with reports being generated by the existing SQL Reporting Services business intelligence solution. Full training was given to Capita staff to allow them to further extend and support the system in the future.

Over 30 clients integrated with the system in the first year of operation with Arkitec managing and supporting the service.

Tiered-hierarchy, multi-tenant architecture
C#, .NET
ASP.NET
SQL Server
Web Service API
SQL Reporting Services
Business Intelligence
Web based administration tools
Security
Performance
Integration
Training and Mentoring
Support and maintenance